Delivery Policy

This is the delivery policy for Away With The Pixels

Clip Art

Clip art and printable products on our website are available as digital downloads.

After you complete checkout, you will be sent an email with the download link. You can then download the items directly to your computer.

You will need to be signed in to complete the purchase. This is to allow you to return and redownload the item at a later date if necessary.

Expected Delivery Time

Delivery will be via a download link which is sent to you immediately after the transaction is complete.

What to Do If You Have Problems With The Download

If you have problems with your download, please email me at kate@awaywiththepixels.com

Custom Products

The delivery time for custom products will depend on the products I am creating for you. This will be confirmed before you place your order and I will do my best to accommodate your requests.

Physical Products

Physical products will be dispatched within 48 hours, unless stated otherwise on the product page.

We will select the delivery service based on your location and the size of items to be delivered.

Expected Delivery Times

We aim to dispatch all products within 48 hours.

Expect the delivery time to be 7 days (Europe) 2 weeks (USA) and 3 weeks (Rest of World).

Costs for Delivery

We have a flat-rate cost for shipping of $6.99 with free shipping over $50. Of course, this applies to physical items only.

What to Do If Your Item Doesn’t Arrive

Please email me at kate@awaywiththepixels.com so I can investigate further.

Return Policy

Because of the nature of the products, we don’t offer returns on clip art or printables. However, we do want you to be happy with your purchase, so if you have any questions or concerns about your purchase, please get in touch.

Physical products can be returned, unused, up to 14 days after delivery. The buyer pays return shipping costs.

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